Effective Date: 7 October 2021
We appreciate that you trust us with your information, and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information
1. Important introduction to our privacy policy
- This Privacy Policy explains how SL8 PTE LTD. (“ARC” “we”, “our”, or “us”), the company that operates ARC, collects, uses, shares, and stores your information when you use the ARC website and/or the mobile applications that link to this Privacy Policy (“Services”).
- When you use our Services, you are agreeing to our rules and policies, including this Privacy Policy and Terms of Use, and you consent to our collecting, processing and storing your information as described below. You must not access or use the Services if you do not agree with our Privacy Policy. You should also read our Terms of Service because they also apply to your use of the Services.
2. Information we collect
There are three basic categories of information we collect
- Information you choose to give us.
- Information we get when you use our Services.
- Information we get from third parties.
Here’s a little more detail on each of these categories.
Information you choose to give us
When you interact with our Services, we collect the information that you choose to share with us. For example, most of our Services require you to set up a basic ARC account, so we may collect a few important details about you, such as: name, password, a phone number, gender, and your date of birth among others.
You’ll also provide us whatever information you send through our Services, such as messages to our users.
When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer as well.
Also, ARC provides various ways to create an account such as through phone number, Facebook etc. If you sign-up with a phone number, you are giving us your phone number information. If you sign-up with your Facebook account, we will receive certain information about you from Facebook such as name, profile picture, email, birthday, and interests.
Information we get when you use our services
When you use our Services, we collect information about which of those Services you’ve used and how you’ve used them. Here’s a fuller explanation of the types of information we may collect when you use our Services:
- Usage Information: We collect information about your activity through our Services. For example, we may collect information about:
- how you interact with our Services, such as which pages you view the most, how often you use our Services, etc.
- how you communicate with other users on ARC, such as their names, the time and date of your communications, the number of messages you exchange with your friends, which friends you exchange messages with the most, and your interactions with messages (such as when you open a message or capture a screenshot).
- Content Information. We collect content you create on our Services and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content.